Welcome to RR Jewellery by Kay (referred to as "the Website," "we," "us," or "our"). These Terms and Conditions govern your use of our website, located at [. ], and the purchase of any products from our online store.

By accessing our website or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms, you may not access the website or use our services.

1. General Conditions & Eligibility

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service or products without express written permission from us.

2. Product Information and Accuracy

  • Imitation Jewelry Disclaimer: All products sold on RR Jewellery by Kay are fashion/imitation jewelry. They are not made of precious stones or solid precious metals (such as solid gold, silver, or platinum) unless explicitly stated in the product description.

  • Color & Display: We make every effort to display the colors and details of our jewelry as accurately as possible. However, we cannot guarantee that your computer monitor or phone screen's display of any color will be 100% accurate.

  • Material Wear & Care: Imitation jewelry is prone to natural wear, tarnishing, or discoloration over time due to exposure to moisture, sweat, perfumes, and air. We are not liable for damage caused by improper product care, handling, or storage. Please refer to our Jewelry Care Guide for maintenance tips.

  • Allergies: It is the customer's responsibility to read product material specifications. We are not responsible for any allergic reactions or skin sensitivities caused by our jewelry.

3. Pricing and Modifications

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue a product or service without notice.

  • We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

4. Billing and Account Accuracy

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions.

5. Shipping and Delivery

  • Shipping times and delivery dates provided at checkout are estimates only and are not guaranteed.

  • RR Jewellery by Kay is not liable for delays caused by shipping carriers, customs clearances, or incorrect shipping addresses provided by the customer.

6. Returns, Refunds, and Exchanges

  • Please review our Return and Refund Policy [Link to your Refund Policy page if you have one separately] for detailed information.

  • Due to hygiene reasons, certain items such as earrings may not be eligible for return or exchange unless they arrive damaged or defective.

  • Any claims for items arriving damaged must be reported to our customer care within [e.g., 24 to 48 hours] of delivery, accompanied by unboxing video/photo proof.

7. Intellectual Property

  • All content included on this site, such as text, graphics, logos, images, digital downloads, and data compilations, is the property of RR Jewellery by Kay and is protected by international copyright laws.

8. Limitation of Liability

  • In no case shall RR Jewellery by Kay, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of our products or services.

9. Governing Law

  • These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert Your City/State, e.g., Mumbai, Maharashtra, India].

10. Changes to Terms and Conditions

  • You can review the most current version of the Terms and Conditions at any time on this page.

  • We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at:

  • Email: rrjewellery71@gmail.com

  • Phone/WhatsApp: +91 78059 05306

  • Address: 1522 D, 60 Feet Rd. Parivahan Nagar, Sudama Nagar, Indore, Madhya Pradesh 452009

Terms & Conditions